Refund Policy: Response IT Solutions

• Introduction

  • Welcome to Response IT Solution’s refund policy. We value your satisfaction and strive to ensure a fair and transparent process for return & refunds. This policy applies to all purchases made through www.response-it.com, in-store, or any other means our company provides.

•  Refund Eligibility: To be eligible for a refund, your item must be:

• • Unused and in the same condition that you received it.

  • In its original packaging with all tags and receipts.

  • Returned within [7] days of purchase.

  • Certain types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

•  Proof of Purchase

  • To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

•  Refunds Process

  • Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within [Specify Number of Days] days.

• Late or Missing Refunds

  • If you haven’t received a refund, first recheck your bank account. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

  • If you’ve done all of this and still have not received your refund, please get in touch with us at [contact@response-it.com].

• Sale Items

  • Only regular priced items may be refunded. Sale items cannot be refunded.

• Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at [contact@response-it.com].

• Shipping Returns

  • To return your product, you should contact [Contact@response-it.com].

  • You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

  • Depending on where you live, the time it may take for your exchanged product to reach you may vary.

• Contact Information

  • For any questions or clarifications regarding the refund policy, please get in touch with us at [contact@response-it.com].

•  Policy Amendments

  • We reserve the right to amend this refund policy anytime by publishing a new version on our website.